# Payment Safety for Dubai Property Transactions > Pay only Continental Club Property LLC, obtain an official receipt, and trust emails sent from continentalclub.ae for Dubai property payments. Page: https://continentalclub.ae/en/about/payment-safety/ · updated · Continental Club Property LLC, Dubai real estate brokerage, RERA ORN 31933 Pay only Continental Club Property LLC and obtain an official company receipt for every payment. Our payment process helps Dubai property buyers check where funds go, confirm authorised communications and recognise when to pause and contact the office. For off-plan purchases, developer payments follow the project’s documented escrow process. ## Five rules for safe payments 1 Pay only the company Make every payment only to Continental Club Property LLC. Do not transfer money to an individual broker, a broker’s personal bank account, card or e-wallet, or any third party claiming to act on the company’s behalf. 2 Cash only at our office Cash payments are accepted only at the company cash desk in our office. Never hand cash to a broker outside the office. Request an official company receipt for any cash payment made at the cash desk. 3 Require an official receipt Every payment is confirmed only by an official company receipt issued by the office administrator or a company manager. If you have not received an official receipt, the payment is not confirmed. 4 Use only company email addresses Contracts, invoices, payment requests and receipts are sent only from continentalclub.ae email addresses. Messages from other domains, including changed bank details messages, are not ours. Call the office before paying. 5 Use developer escrow for off-plan Off-plan purchase payments go to the project’s DLD/RERA-regulated escrow account, using details in the developer’s documents. DLD registration fees are paid through DLD or a registration trustee office, not to a broker personally. ## How to verify us and your broker Company licenceRERA licence ORN 31933, checkable through Dubai REST or DLD services. Broker BRNAsk your broker for their BRN and check it in Dubai REST. Official email domainOfficial documents are sent only from continentalclub.ae email addresses. Office contact+971 52 338 1419, Office 410-04, Pinnacle Building, Sheikh Zayed Road, Al Barsha 1, Dubai. ## Payment Warning Signs - Request to pay a broker’s personal account: stop and call the office. - Email from a non-continentalclub.ae address: do not pay; verify first. - Message claiming bank details have changed: call the office before paying. - Pressure to pay urgently: pause and contact the office. - Cash requested outside the office: do not hand it over. +971 52 338 1419Continental Club Property office — call before paying if in doubt, or write to [mail@continentalclub.ae](mailto:mail@continentalclub.ae) ## Payment FAQ **Can I pay my broker directly?** No. Payments must be made only to Continental Club Property LLC. Do not pay an individual broker or send funds to a broker’s personal bank account, card or e-wallet. Do not pay a third party claiming to act for the company. **Do you accept cash?** Yes, but only at the company cash desk in our office. Cash is not accepted when handed to a broker outside the office. Ask for an official company receipt issued by the office administrator or a company manager; without it, payment is not confirmed. **How do I know a receipt or invoice is genuine?** Check the sending email domain and the issuer. Contracts, invoices, payment requests and receipts are sent only from continentalclub.ae email addresses, and official receipts are issued by an office administrator or company manager. A payment without an official company receipt is not confirmed. If unsure, call the office before paying. **Where do off-plan purchase payments go?** Off-plan purchase payments go to the project’s escrow account regulated by DLD/RERA, using account details in the developer’s documents. They do not go to the agency. DLD registration fees are paid through DLD or a registration trustee office, not to a broker personally. **What should I do if I paid a personal account or got changed bank details?** Stop and do not make any further payment. If you paid to a personal account or received changed bank details, call the office on +971 52 338 1419 or write to mail@continentalclub.ae. You can also use our Complaints & Compliance page. If something went wrong, see [Complaints & Compliance](/en/about/compliance/): we acknowledge within one business day. ## Links - Page: https://continentalclub.ae/en/about/payment-safety/ - JSON: https://continentalclub.ae/en/about/payment-safety.json - Russian version: https://continentalclub.ae/ru/about/bezopasnaya-oplata/ (Markdown: https://continentalclub.ae/ru/about/bezopasnaya-oplata.md) How to cite: "Payment Safety for Dubai Property Transactions — Continental Club Property, , https://continentalclub.ae/en/about/payment-safety/"