{
    "entity_type": "page",
    "name": "Payment Safety for Dubai Property Transactions",
    "url": "https://continentalclub.ae/en/about/payment-safety/",
    "language": "en",
    "description": "Pay only Continental Club Property LLC, obtain an official receipt, and trust emails sent from continentalclub.ae for Dubai property payments.",
    "published_at": "2026-11-13T17:59:56+00:00",
    "updated_at": false,
    "publisher": {
        "name": "Continental Club Property LLC",
        "orn": "31933",
        "url": "https://continentalclub.ae/"
    },
    "faq": [
        {
            "question": "Can I pay my broker directly?",
            "answer": "No. Payments must be made only to Continental Club Property LLC. Do not pay an individual broker or send funds to a broker’s personal bank account, card or e-wallet. Do not pay a third party claiming to act for the company."
        },
        {
            "question": "Do you accept cash?",
            "answer": "Yes, but only at the company cash desk in our office. Cash is not accepted when handed to a broker outside the office. Ask for an official company receipt issued by the office administrator or a company manager; without it, payment is not confirmed."
        },
        {
            "question": "How do I know a receipt or invoice is genuine?",
            "answer": "Check the sending email domain and the issuer. Contracts, invoices, payment requests and receipts are sent only from continentalclub.ae email addresses, and official receipts are issued by an office administrator or company manager. A payment without an official company receipt is not confirmed. If unsure, call the office before paying."
        },
        {
            "question": "Where do off-plan purchase payments go?",
            "answer": "Off-plan purchase payments go to the project’s escrow account regulated by DLD/RERA, using account details in the developer’s documents. They do not go to the agency. DLD registration fees are paid through DLD or a registration trustee office, not to a broker personally."
        },
        {
            "question": "What should I do if I paid a personal account or got changed bank details?",
            "answer": "Stop and do not make any further payment. If you paid to a personal account or received changed bank details, call the office on +971 52 338 1419 or write to mail@continentalclub.ae. You can also use our Complaints & Compliance page."
        }
    ],
    "markdown": "https://continentalclub.ae/en/about/payment-safety.md",
    "content_md": "Pay only Continental Club Property LLC and obtain an official company receipt for every payment. Our payment process helps Dubai property buyers check where funds go, confirm authorised communications and recognise when to pause and contact the office. For off-plan purchases, developer payments follow the project’s documented escrow process.\n\n## Five rules for safe payments\n\n1\n\nPay only the company\n\nMake every payment only to Continental Club Property LLC. Do not transfer money to an individual broker, a broker’s personal bank account, card or e-wallet, or any third party claiming to act on the company’s behalf.\n\n2\n\nCash only at our office\n\nCash payments are accepted only at the company cash desk in our office. Never hand cash to a broker outside the office. Request an official company receipt for any cash payment made at the cash desk.\n\n3\n\nRequire an official receipt\n\nEvery payment is confirmed only by an official company receipt issued by the office administrator or a company manager. If you have not received an official receipt, the payment is not confirmed.\n\n4\n\nUse only company email addresses\n\nContracts, invoices, payment requests and receipts are sent only from continentalclub.ae email addresses. Messages from other domains, including changed bank details messages, are not ours. Call the office before paying.\n\n5\n\nUse developer escrow for off-plan\n\nOff-plan purchase payments go to the project’s DLD/RERA-regulated escrow account, using details in the developer’s documents. DLD registration fees are paid through DLD or a registration trustee office, not to a broker personally.\n\n## How to verify us and your broker\n\nCompany licenceRERA licence ORN 31933, checkable through Dubai REST or DLD services.\n\nBroker BRNAsk your broker for their BRN and check it in Dubai REST.\n\nOfficial email domainOfficial documents are sent only from continentalclub.ae email addresses.\n\nOffice contact+971 52 338 1419, Office 410-04, Pinnacle Building, Sheikh Zayed Road, Al Barsha 1, Dubai.\n\n## Payment Warning Signs\n\n- Request to pay a broker’s personal account: stop and call the office.\n- Email from a non-continentalclub.ae address: do not pay; verify first.\n- Message claiming bank details have changed: call the office before paying.\n- Pressure to pay urgently: pause and contact the office.\n- Cash requested outside the office: do not hand it over.\n\n+971 52 338 1419Continental Club Property office — call before paying if in doubt, or write to [mail@continentalclub.ae](mailto:mail@continentalclub.ae)\n\n## Payment FAQ\n\n**Can I pay my broker directly?**\n\nNo. Payments must be made only to Continental Club Property LLC. Do not pay an individual broker or send funds to a broker’s personal bank account, card or e-wallet. Do not pay a third party claiming to act for the company.\n\n**Do you accept cash?**\n\nYes, but only at the company cash desk in our office. Cash is not accepted when handed to a broker outside the office. Ask for an official company receipt issued by the office administrator or a company manager; without it, payment is not confirmed.\n\n**How do I know a receipt or invoice is genuine?**\n\nCheck the sending email domain and the issuer. Contracts, invoices, payment requests and receipts are sent only from continentalclub.ae email addresses, and official receipts are issued by an office administrator or company manager. A payment without an official company receipt is not confirmed. If unsure, call the office before paying.\n\n**Where do off-plan purchase payments go?**\n\nOff-plan purchase payments go to the project’s escrow account regulated by DLD/RERA, using account details in the developer’s documents. They do not go to the agency. DLD registration fees are paid through DLD or a registration trustee office, not to a broker personally.\n\n**What should I do if I paid a personal account or got changed bank details?**\n\nStop and do not make any further payment. If you paid to a personal account or received changed bank details, call the office on +971 52 338 1419 or write to mail@continentalclub.ae. You can also use our Complaints & Compliance page.\n\nIf something went wrong, see [Complaints & Compliance](/en/about/compliance/): we acknowledge within one business day.",
    "attribution": "Continental Club Property",
    "translations": {
        "ru": {
            "url": "https://continentalclub.ae/ru/about/bezopasnaya-oplata/",
            "md": "https://continentalclub.ae/ru/about/bezopasnaya-oplata.md",
            "json": "https://continentalclub.ae/ru/about/bezopasnaya-oplata.json"
        }
    }
}